Privacy Policy

Star Institute - Technical Training Center

Last Updated: November 23, 2025

Our Commitment to Your Privacy

At Star Institute, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll in our technical training programs, use our website, or interact with our services.

We understand that when you trust us with your personal information for pursuing technical education in fields like Multi-Skill Technician, Car Mechanics & Driving, and Hotel Management, you expect us to handle it responsibly. This policy outlines our practices to ensure transparency and give you control over your data.

Important: By enrolling in our courses or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

Personal Information

  • Full name, date of birth, and contact details (email, phone number, address)
  • Government-issued ID documents (Aadhaar, PAN card) for enrollment verification
  • Educational qualifications and certificates
  • Photographs for student ID cards and records
  • Emergency contact information
  • Course preferences and batch selections

Financial Information

  • Payment details for course fees (we do not store complete card numbers)
  • Transaction history and invoices
  • Refund and payment plan information

Usage Information

  • Login credentials and account access logs
  • Course progress and attendance records
  • Assessment scores and performance metrics
  • IP addresses and device information for security purposes

How We Use Your Information

Primary Purposes

  • Processing student enrollments and maintaining academic records
  • Facilitating course delivery, assignments, and assessments
  • Issuing certificates and course completion documents
  • Processing fee payments and maintaining financial records
  • Communicating important updates about courses, schedules, and institute policies
  • Providing student support and responding to inquiries

Secondary Purposes

  • Improving our courses and training programs based on feedback
  • Sending promotional offers for new courses (you can opt-out anytime)
  • Analyzing student performance to enhance teaching methods
  • Maintaining security and preventing fraudulent activities
  • Complying with legal and regulatory requirements

Information Sharing & Disclosure

We may share your information with:

  • Government bodies and educational authorities for certification and compliance
  • Payment processors for secure transaction handling
  • Job placement partners (only with your explicit consent)
  • Third-party service providers who help us operate our institute (under strict confidentiality agreements)
  • Legal authorities when required by law or to protect our rights

We will NEVER:

  • Sell your personal information to third parties
  • Share your data with marketing companies without consent
  • Use your information for purposes other than stated in this policy

Data Security

We protect your information through:

  • SSL/TLS encryption for all data transmission
  • Secure servers with regular security updates and monitoring
  • Access controls - only authorized staff can access student records
  • Regular backups to prevent data loss
  • Password protection and two-factor authentication options
  • Physical security measures at our premises

Data Retention

  • Active student records: Maintained throughout your enrollment
  • Alumni records: Retained for 7 years after course completion for certification purposes
  • Financial records: Kept for 7 years as per Indian tax regulations
  • Marketing communications: Until you opt-out or request deletion

Your Rights

You have the right to:

  • Access your personal information - Request a copy of your data at any time
  • Correct inaccurate information - Update your profile details
  • Request deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing (may affect service delivery)
  • Lodge a complaint with relevant data protection authorities
  • Request data portability - Get your data in a structured format

To exercise your rights:

  • Email us at: starinstituteoftechnology@gmail.com
  • Call us at: 9002987414
  • Visit our office: Gokarna, Kandi, Murshidabad
  • We will respond to your request within 30 days

Additional Information

Cookies & Tracking

  • We use cookies to enhance your browsing experience and remember your preferences
  • Analytics tools help us understand how students use our platform
  • You can disable cookies in your browser settings, but some features may not work properly

Children's Privacy

  • Our courses are designed for individuals 16 years and older
  • For students under 18, we require parental/guardian consent during enrollment
  • Parents/guardians have the right to review and manage their ward's information

Third-Party Links

  • Our website may contain links to external sites (e.g., job portals, payment gateways)
  • We are not responsible for the privacy practices of these third-party sites
  • Please review their privacy policies before sharing any information

Changes to Privacy Policy

  • We may update this policy periodically to reflect changes in our practices
  • Significant changes will be notified via email or prominent website notice
  • Continued use of our services after changes constitutes acceptance

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please don't hesitate to contact us:

Office Address

Star Institute Of Tecchnology
Gokarna, Kandi, Murshidabad
West Bengal -742136

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in [Your City]. For more information about our services, please refer to our Terms of Service.